Jovy-Anne Fletcher formerly managed all digital and social media platforms

Being considered the essential piece of the business marketing strategy, social media works to help you connect with the customers, thus increasing awareness about your brand and boosting your leads and sales. Indeed, your business needs a social media presence. Have a look at some benefits that one can avail with using social media to grow your business –

Use social media for better customer service

Customers make use of the social media platforms as a direct point of contact with different brands. Besides, they expect a reaction or a response from the company. Thus, the businesses need to use social media channels to communicate with their customers and provide the excellent customer service.

Build better relationships with social media

It is the quick and the easiest way to stay engaged with other professionals in the industry. This social media will help you to stay relevant among the peers, policymakers, and thought leaders. 

Social media works to increase brand awareness

Having a social media presence will help you to build your reputation. Indeed, a potential customer can determine a lot about a business that how lively their social media activity is.

Have an easy access to the customer

You can have an insight into your target audience through social media. Knowing your customers can help your business to discover the creative ways of reaching them through advertising. Besides, you can get an instant feedback from the customers through social media. 

Thus, these benefits can help your business stand to gain from the social media. After all, it gives business an organic and affordable means of reducing their budgets. Formerly providing social media and the customer service at Black Mill Clothing, Jovy-Anne Fletcher maintained a high level of customer support through email and live chat daily. Besides, she managed all digital and social media platforms including Face book, Instagram, and Pinterest. Jovy implemented and maintained all online dispatch and customer service procedures.

Pertaining to the skills she has developed, Jovy-Anne Fletcher has the ability to work well under pressure and in stressful conditions. Besides, she is quite energetic and has the ability to accomplish heavy loads.

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