Jovy-Anne Fletcher communicated daily with domestic and overseas suppliers

As a brand manager, Jovy-Anne Fletcher serves as the brand manager where she works to manage all the online advertising, events, social media, professional associations, and other organizations to generate sales to ensure the sales growth. She coordinates all the public relation activities and develops media relations strategy, while seeking high-level placements in print, broadcast, and online media. Besides, she manages inventory in-line with buyers, loss prevention, wage management, and UPTs. Jovy works to analyze customer behavior for site traffic, page performance, click navigation, purchase conversion and shopping pattern to drive sales in virtual shopping environment. 

Formerly providing the social media and customer service at Black Milk Clothing, Jovy maintained a high level of customer support through email and live chat daily. She managed all digital and social media platforms including Facebook, Instagram, and Pinterest. She maintained and implemented all online dispatch and customer service procedures.

Being into the Global Accounts and Operations, Jovy made sure that inventory is arriving on time into warehouses by liaising with production team members and factories, and reporting any key issues and deadlines to management timeously. Jovy communicated with customers in regard to outstanding balances and collections. 

In her earlier professional career, Jovy-Anne Fletcher served as the Production Assistant at Zimmermann. He assisted with organizing samples and showroom set up. She communicated with the design and technical team to ensure fitting comments are being sent on time. Besides, she reviewed samples, size specs and construction of projects. In addition to this, she communicated daily with domestic and overseas suppliers. She allocated all the boutique and major customer orders. 

Apart from being highly skilled in cash handling, reconciliation, and banking, Jovy-Anne Fletcher is highly energetic who holds the ability to accomplish the heavy workloads. She holds a positive and proactive approach to excellence in customer service and staff support. Overall, Jovy possesses efficient time management and organizational skills. Pertaining to her education credentials, Jovy-Anne Fletcher completed her Advance Diploma of Business from FBI Fashion College.

Comments

Post a Comment

Popular posts from this blog

Jovy-Anne Fletcher works to boost the image of firm to perspective customers

It is the responsibility of a brand manager to ensure the efficient execution of business plans in order to meet the future brand expectations and targets. He also ensures the brand integrity by guiding efforts across the multiple channels and functions. Overseeing the overall performance of the brand, a brand manager is a single point of contact for overall profitability of the brand on a whole. He is the one who is highly familiar to handle the overseas operations.  Adapting a brand strategy for the target market of a company, a brand manager works to maintain brand integrity across all the company marketing initiatives and communications. Holding strong communication skills, brand managers need to maintain the good relationships with the colleagues and external contacts.  Undoubtedly, a brand can make or break your business. Thus, a brand manager is responsible for the perceptions your customers hold about your brand. They develop the brand management strategies in orde
Read more

Jovy-Anne Fletcher worked to check the credit report on customers

It is important to run a credit check on customers as it will help you determine whether the customer will pay you on time or not. It will enable you to make necessary arrangements if they do not. Overall, it will help you to maintain positive cash flow, and avoid any issues surrounding the cash requirements of your businesses. After all, the credit fraud costs the businesses billions of dollars. Thus, if you are concerned about extending credit to a company, you need to invest in a credit report.  Indeed, a credit report includes the historical payment data of the customer, the bankruptcy records, lawsuits, and the court judgments against the company. These credit reports are usually maintained by the businesses called credit bureaus. If in case a credit check comes negative, you can send a polite note to the customer informing them that you cannot extend credit at this time. Thus, making use of the credit reports to do the credit checks on customers can be a good investment
Read more

Jovy-Anne Fletcher works to manage VIP customer engagement as brand manager

As a brand manager, do you know you biggest asset? It’s the engaged customers. Customer engagement is all about encouraging your customers to interact and share in the experiences you create for them. It is considered that the companies with strongest customer engagement strategies retain more customers as compared to the companies with weak strategies.  A customer-centric organization always prefers solid customer engagement strategy. It involves giving customers the value that goes beyond a simple transactional relationship. After all, it is the great customer service strategy that sets your business apart. Customers are always ready to pay for the better customer experience and customer engagement forms the part of customer experience. Indeed, customer engagement comes from ongoing interactions between company and customer.  Being an important business metric, customer engagement is all about encouraging the customers to interact and share in the experiences you create
Read more