Jovy-Anne Fletcher formerly provided social media and customer service

When it comes to providing the best customer service, social media is indeed a customer service channel. Apart from providing you with a place to connect with your friends and family, it also provides a platform for the potential and existing customers to reach out to the brands and seek help in case they have any queries, issues or concerns. Overall, the social media has enabled the customers to follow a whole new way to interact with the brands that they love.

Thus, it is important to maintain all the digital and social media platforms, which is indeed draining. After all, managing the social media accounts is necessary and a boon for your business. Figuring out where to focus time and resources is one of the first challenges to provide the best customer service through social media. It is important to search for mentions of your brand within popular social sites that will help to create a social media presence. 

Overall, you need to manage all your online interactions and content across social media channels such as Facebook, Instagram, LinkedIn and YouTube. It will enable you to engage with your audience and look for new opportunities to increase the reach and visibility. Besides, it is cost effective and it allows you to experience significant results when it comes to lead generation and conversion.

Formerly providing social media and customer service at Black Milk Clothing, Jovy-Anne Fletcher worked to maintain a high level of customer support through email and live chat daily. She implemented and maintained all online dispatch and customer service procedures. Jovy worked to manage all the digital and social medial platforms including Instagram, Facebook, and Pinterest. 

Currently, Jovy is serving as a brand manager at a renowned organization where she maintains the highest level of customer care and operational performance. Besides, she manages VIP customer engagement, while nurturing existing VIP clientele and generating new business. 

While in high school, Jovy-Anne Fletcher loved to play representative netball. She played for Sydney west and NSW. During her free time, she loves to do ice-skating, running, and yoga.

Comments

Popular posts from this blog

Jovy-Anne Fletcher works to manage VIP customer engagement as brand manager

Jovy-Anne Fletcher communicated daily with domestic and overseas suppliers

Jovy-Anne Fletcher formerly managed all digital and social media platforms